How to Download the App

  1. Visit the Apple App Store, search “Western Heritage” and download the app by that title from True Oil, LLC. The app is ONLY AVAILABLE FOR iPhone or iPad.
  2. Once downloaded, open the Western Heritage app and proceed with the registration process by clicking on “register.” You’ll be prompted to submit contact information and create a username and password. A verification email will be sent to the address provided once registration has been successfully completed.
  3. Use your username and password to log in. Once logged in, you will be asked for a show key. The show key will be provided to all registrants prior to November 12. If you have not registered to participate in the sale, please click here.
  4. After logging in with the show key, you may receive a prompt informing you of the amount of data the app needs to download. Press “ok” to begin the download. Depending on the device, this could take a moment. IMPORTANT: Do not leave the app or let the device go to sleep during this synchronization. Please note this is a one-time synchronization and will not occur again.
  5. Once these steps have been completed, you may begin to view art and place a ballot(s) for the pieces in which you are interested.
  6. At 7:00 p.m. all ballots will be processed. Click on “Winner Priority” on the home screen to see which priority you received on the pieces for which you submitted ballots. The first name selected, or “Priority 1,” will have 20 minutes to confirm the purchase. Once the sale is confirmed, the piece will be marked as sold on the app. The in-person seller will confirm the sale by marking the label with “sold.”
  7. If the first individual has not claimed the piece during the initial 20-minute period, the second name, or “Priority 2,” is eligible to purchase the art for the next 20 minutes.
  8. At approximately 7:40 p.m., unsold art will be available to purchase on a first-come, first-served basis.